Sailport Waterfront Suites

This waterfront property was a perfect place to stay close to the airport, multiple beaches, shopping, and restaurants. We had booked a "conservation" view room but for some reason, we got a pool/bay view room. At first I thought it was an upgrade, but it was loud below us with the fitness island and pool right there. When we walked around to the conservation view rooms, it was so quiet with wonderful views of the sunset and palm trees so I was disappointed I didn't get what I paid for, but my 14 year old liked that he could see who was in the pool so asked me not to say anything to them. They were quick to kick everyone out of the pool and turn the fire pit off right at 10 pm but didn't care people were smoking weed from their balconies when it claims it is a smoke free facility including balconies. The stairs to our room was right next to the designated smoking area, and that is all you smell also. I wish people would stick to edibles cause that is a smell that just lingers. Bar and grill had the best food at a reasonable cost. My son said they were the best chicken jerk tacos he has ever had and we travel often. We also bought him a refillable coconut. They gave him a lot of free soda refills, but the mocktails were always charged something different. So keep that in mind if you give your kiddos cash to refill them. Room was good. We stayed 6 nights and never had housekeeping even though it said after night 4 they come one time. We had to figure out how to get the trash taken out, get towels (I went Sunday to front desk and asked for fresh towels and she asked how many people in the room and how many more days which was 4) and she only gave me 3. I also had to go look for a broom everyday because we would track sand into the room and I hate taking a shower, getting out, to feel dirty and sand on my feet from the floors. They really should keep a broom in each room for this reason. Front desk also didn't have one.

The location was good view was good the space was good

I really enjoyed this facility. The staff were great and always so pleasant. I loved that they had a washer and dryer room, so I washed all of our vacation clothes before we came home.

Front desk rep was very professional and helpful at check-in, she is a great asset to company.

The view at sunset was beautiful. The food at the cafe was excellent especially the burger and the breakfast sandwich. The parking under the building was great as it kept the car cool and out of the sun.